This privacy policy discloses the privacy practices for septemberletters.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via posting on our website, email or other direct contact from you. We do not and will not sell or rent this information to anyone.  The information we are collecting is your name, address, email address, confirming that you are over 13 years of age, and financial information provided when purchasing from our store, and cookies.  We allow you to submit a letter or request a letter if you are 13 years and older; however, to make any purchases through our store you must be 18 years or older and we will request confirmation of your age at the time of submission or request of letter and at time of purchase. We do not collect the personal information of those under 13 years of age. 

We will use your information to share on our website and to respond to you, regarding the reason you contacted us. We will share your information with third parties outside of our organization as stated in our Terms and Conditions, i.e. upon publication of your letter as provided for under Agreement between User and www.septemberletters.com.

Unless you ask us not to, we may contact you via email in the future to tell you about new services, promotions or changes to this privacy policy.

Your Access to and Control Over Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address in the Contact Us section below, or via phone at number given on our website or by submitting a request for a letter on our website:

• See what data we have about you, if any, or how we use your personal data.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
• You are not obligated to provide any data about you, and we shall not limit your access to the site for declining to provide us with any personal data about you.

In the event that you or an authorized agent on your behalf would like us to respond to a request to see the data we have about you, how we use that data or you request that we delete your data, we will require you to contact us via email and provide your name, a description of the submission you made through our website, i.e. letter, video, poem or other form of communication or type of purchase and the date of such submission or date of purchase.

Security 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Registration 

In order to use this website, a user must first complete the registration form.  During 

registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Cookies 

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Sharing

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

And/or: 

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

And/or: 

We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links 

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.  The last time this Privacy Policy was updated was on September 11, 2020.  

Contact Us

If you feel that we are not abiding by this Privacy Policy, you should contact us immediately via email at Hello@septemberletters.com.